We carry out about 35,000 interpreting assignments each month, including for hearings, police authorities, local government at all levels and other authorities. Our customers have fast, 24-hour access to a qualified interpreter, every day of the year.

Types of interpreting

• On-site interpreting: The interpreter is on site, in the room.
• Telephone interpreting: The interpreter participates on the telephone. An excellent solution when the availability of on-site interpreters is limited or the need is urgent.
• Video interpreting: The interpreter participates via video. An excellent solution when the availability of on-site interpreters is limited but you still want the advantages of on-site interpreting.

Quality assurance

To assure the quality of our interpreting, we have a robust quality management system. This is an integral part of our quality certification in accordance with ISO 9001:2008. For us, it is vital that our customers feel satisfied with the work that we and our interpreters carry out. We therefore follow up quality non-conformities with particular thoroughness.

Our eTolk booking system

Our eTolk web booking system enables you to book directly online whenever it is convenient for you. eTolk gives you a simple way of coordinating your department's bookings, saving both time and money.

Languages

The languages we work in most frequently are those spoken by the largest immigrant groups in Sweden: Arabic, Dari, Somalian, Persian, Albanian, Bosnian/Croatian/Serbian, Southern Kurdish, Turkish, Northern Kurdish and Tigrinya. 

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